What We Collect and Why We Need It
When you open an account, we collect the information needed to verify your identity and process payments through bKash, Nagad, or Rocket — your registered mobile number, wallet reference details, and transaction history tied to your account. We also record device data such as your browser
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type, IP address, and session timestamps to detect unusual activity and protect your account from unauthorised access. Cookies and similar tracking tools help us remember your session preferences and show you the lobby sections you visit most often. We do not share your personal data with
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advertisers. We may share limited information with payment processors — specifically bKash, Nagad, and Rocket — only to the extent needed to complete a transaction you initiate. If you contact our support team, the conversation record is stored to help resolve follow-up queries. Data retention periods
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vary by the type of information held; financial transaction records are kept for the period required under applicable rules, while session data is cleared on a shorter cycle. Your right to access, correct, or request deletion of your personal data is subject to local law and
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the eligible region rules that apply to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.